I dont know these other users did, but it could not have been easier. Thanks for the simple and easy to use 'lette' and thank god its free. WORKS BETTER than any other Very-easy to use and makes my Chrome on Mac so much warmer to use.Look at the list of reports for the latest date & type "Clean".Double Click that line & it will open in Notepad. Let it remove what it finds.Please find and send the Adwcleaner "C" clean report.In Adwcleaner, click the "Reports" button. ( if you do not see it right away, minimized the other open windows, so you can see Adwcleaner).Allow it a few minutes to finish the Scan. Double click Adwcleaner to start it.At the prompt for license agreement, review and then click on I agree.You will then see a main screen for Adwcleaner. Saving to the Downloads folder should be the default on your system.Go to the folder where you saved Adwcleaner. Be sure to Save the file first, to your system.
Chrome Cleanup Tool Website Zip Report FileIf the tool warns you the version is outdated, please download and run the updated version.Click the Fix button just once, and wait.PLEASE have lots and lots of patience when this starts. They will both work together as a pair.Please RIGHT-click the (attached file named) FIXLIST and select SAVE AS and save it directly ( as is) to the Downloads folderThe tool named FRSTENGLISH.exe tool is already on the Downloads folder.Start the Windows Explorer and then, open the Downloads folder.To run the tool. It will involve a Windows Restart at the end of it.I am sending a custom Fix script which is going to be used by the FRSTENGLISH tool. Click OKPlease attach the ZIP file in your next reply.Thank you for sending the zip report file.Please Close and save any open work files before you start this next step. Click Yes to consent.Place a checkmark next to Accept License Agreement and click NextYou will be presented with a page stating, "Get Started!"Click the Advanced tab on the left columnA progress bar will appear and the program will proceed with getting logs from your computerUpon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. I would like to get additional information from this machine in order to have the proper detail to help you forward.NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.Once the file is downloaded, open your Downloads folder/location of the downloaded fileDouble-click mb-support-1.4.0.623.exe to run the reportYou may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Shortcut for hiding rows in excel 365 macPlease delete the older FIXLIST.txt I had you save before.NOTES: Thins to keep in mind. I have a new one with corrections here. Some machines take longer than others.If you receive a message that a reboot is required, please make sure you allow it to restart normally.The tool will complete its run after restart.When finished, the tool will make a log ( Fixlog.txt) in the same location from where it was run.Please attach the FIXLOG.txt with your next replyNow do a new Scan with Malwarebytes for Windows.It appears I made one typo on the Fixlist I sent earlier. P U P are not of the type classified as malicious malwareALSO, on this last scan, the report showed " No Action By User "That tells me you did not do all the steps that are a must for the program to succeed in removing them to quarantine.
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